Shipping & Delivery

Australian Shipping

Once your order is shipped, you'll receive an email with tracking details.

Estimated Delivery Times:

$30

Estimated Delivery Times:

1–2 business days: Australian CBDs, metro & major regional areas (excluding Perth & Darwin Metro)
1–3 business days: Perth & Darwin Metro, and regional VIC, NSW, QLD, SA
3–7 business days: Other regional areas of Australia

Flat rate: $50.00

Delivery Times:

New Zealand (Standard): 5–10 business days

New Zealand (Express): 4–7 business days

Other International Destinations: 10–15 business days

Can I make changes to the items I’ve just ordered?

As our team works to pack your orders as fast as possible, we are unfortunately unable to make any changes to your order once it has been received.

Can I change my delivery address once my order has been placed?

Our team works to pack your orders as fast as possible; we are unfortunately unable to make any changes to your delivery address once your order has been received.

Can I cancel my order once placed?

Our team works to pack you orders as fast as possible; we are unfortunately unable to cancel your order once it has been received. Please refer to our returns policy.

How do I track my order?

Once shipped you will receive a tracking number from us via email, this can be used to track your order through the courier’s website.

Has my order been placed successfully?

You will receive a confirmation email, confirming the successful placement of your order.

My online order has not arrived as expected, what can I do?

Please reach out to our customer service team via hello@44collective.com.au Please include your order number and SKU, as well as a photo of the unexpected order issue. Our team would love to get this rectified for you as soon as possible!

I received an item in my order that I did not purchase, what can I do?

Thanks for your honesty! Please reach out to our customer service team at hello@44collective.com.au, and we will endeavour to get that rectified for you as soon as possible.

I have only received part of my order, where is the rest?

Please reach out to our customer service team at hello@44collective.com.au. Please include your order number and missing product and we will endeavour to get this rectified for you as soon as possible.